if you can't find the answer your looking for please contact us we will be happy to help.

How long can I study for before I have to submit my case studies?
Upto 6 months.

Am I able to get a refund if I don’t enjoy my chosen subject?

Once you have been sent the manual and videos you are unable to get a refund as this is a virtual product

Is my course accredited and fully insurable?
Yes, accredited by CPD and insurable why not check out Insync Insurance.

What are your opening hours?
9-5 Monday till Friday.

How long will it take to get my assignments marked?
Please allow 7 days for assignments to be marked.

How many times can I take the online test?
Five times and then a small £10 admin fee applies.

How many times can I download the course manual?
Three times then a small £10 admin fee applies

Are your courses for beginners or experienced therapists?
Our online courses are for beginners, excluding Russian Lashes this course requires student to have experience in individual lashes.

What dates are available for face to face courses?
Please email our team for course dates.

Where are you based?

How do I get in touch?
Via email or via phone. Please note both emails and calls will only be answered in working hours.

Can anyone of any age do the online training?
In order to obtain insurance students must be 16 years of age plus.

How is the theory delivered?
A manual is sent which you must download and study.

How am I assessed on the theory learning?
A multiple choice questionnaire is set and 100% pass rate is needed. All answers can be found in the manual.

Are kits provided with training?

How long will the course take me to complete?
You work at your own pace

Is there ongoing support when qualified?
Yes you can contact our team going forward with any questions regarding your chosen course.